Refund Policy

1. Overview

This Refund Policy applies to the purchase of Dentora, a digital product sold by Partnearn LLC (30 N Gould St Ste R, Sheridan, WY 82801) for a one-time payment of $297 USD. Dentora is a digital product delivered instantly via Google Sheets upon successful payment through Whop.

We want you to be fully satisfied with your purchase. If Dentora does not meet your expectations, we are happy to provide a full refund in accordance with the terms outlined below.

2. Refund Eligibility

You are eligible for a full refund if:

• Your refund request is submitted within 30 calendar days of your original purchase date
• You purchased Dentora directly through our website at the listed price of $297 USD
• You provide the email address associated with your purchase so we can verify the transaction

No reason required: You do not need to provide a reason for your refund request. We believe in the value of our product and want you to purchase with confidence.

3. How to Request a Refund

To request a refund, follow these simple steps:

4. Refund Processing and Timeline

Once your refund request is approved:

• Your refund will be processed back to the original payment method used during purchase
• Refunds are issued through Whop, our payment processor
• Processing typically takes 5-10 business days to appear on your statement, depending on your bank or card issuer
• You will receive an email confirmation once the refund has been initiated
• The full purchase amount of $297 USD will be refunded; there are no restocking fees, processing fees, or deductions of any kind

5. After a Refund Is Issued

Upon processing of your refund:

• Your access to Dentora (Google Sheets tool) will be revoked
• You should discontinue use of any materials or content templates provided as part of the product
• Any content you have already created and published using Dentora remains yours

6. Refund Request After 30 Days

Refund requests submitted after the 30-day guarantee period will be reviewed on a case-by-case basis. While we cannot guarantee approval for late requests, we encourage you to reach out to support@smartmove.my if you are experiencing issues. We are committed to customer satisfaction and will do our best to find a resolution.

7. Chargebacks

We kindly request that you contact us directly at support@smartmove.my before initiating a chargeback with your bank or credit card company. We have a straightforward refund process and will happily resolve any issues. Filing a chargeback without first contacting us may result in delays and additional complications for both parties.

8. Exceptions

We reserve the right to deny a refund request if we determine, in our sole discretion, that:

• The refund request is part of a pattern of abuse (e.g., repeated purchases and refunds)
• The purchaser has violated our Terms of Service
• Fraudulent activity is associated with the purchase or account

9. Cancellation

Since Dentora is a one-time purchase (not a subscription), there is no recurring billing to cancel. Once you have made your payment, there are no additional charges. If you wish to stop using the product, you may simply discontinue use at any time without any further obligation.

If you wish to have your access removed entirely and your account data deleted, please contact us at support@smartmove.my.

10. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Any changes will not apply retroactively to purchases made before the change.

11. Contact Us

If you have any questions about this Refund Policy or need to request a refund, please contact us: