Privacy Policy

1. Introduction

Partnearn LLC ("Company," "we," "us," or "our"), located at 30 N Gould St Ste R, Sheridan, WY 82801, operates the Dentora product and the website at smartmove.my (the "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or purchase and use Dentora. We are committed to protecting your privacy and handling your data in an open and transparent manner.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide Directly

When you purchase or use Dentora, we may collect:

• Name - Your full name as provided during checkout
• Email address - Used to deliver your product access and for communication
• Billing information - Payment card details (processed securely by Whop; we do not store your full card number)
• Business information - Dental practice name or details, if voluntarily provided
• Communication data - Any information you provide when contacting our support team

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information:

• Device information - Browser type, operating system, device type
• Usage data - Pages visited, time spent on pages, click patterns
• IP address - Used for security, fraud prevention, and approximate geographic location
• Cookies and tracking technologies - See Section 7 for details
• Referral information - How you arrived at our website (e.g., search engine, referral link)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Product delivery: To provide you with access to Dentora via Google Sheets
• Payment processing: To process your one-time payment of $297 USD securely through Whop
• Customer support: To respond to your inquiries, troubleshoot issues, and provide assistance
• Communication: To send you purchase confirmations, product updates, and important notices
• Improvement: To analyze usage patterns and improve our product and website
• Legal compliance: To comply with applicable laws, regulations, and legal processes
• Fraud prevention: To detect, prevent, and address fraudulent or unauthorized activity

4. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data based on the following legal grounds:

• Contract performance: Processing necessary to fulfill our contract with you (i.e., delivering Dentora after purchase)
• Legitimate interests: Processing necessary for our legitimate business interests, such as fraud prevention, product improvement, and marketing, provided these interests are not overridden by your rights
• Consent: Where you have given explicit consent for specific processing activities (e.g., marketing emails). You may withdraw consent at any time
• Legal obligation: Processing necessary to comply with applicable laws and regulations

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Payment processor (Whop): Your payment information is shared with Whop for secure transaction processing. Whop's privacy policy governs their handling of your data.
• Google (Google Sheets): As our product is delivered via Google Sheets, your email address is used to grant access. Google's privacy policy applies to their services.
• Analytics providers: We may use third-party analytics tools to understand how our website is used. These providers collect anonymized or aggregated data.
• Legal requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With your consent: We may share your information for other purposes with your explicit consent.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Account and purchase data: Retained for as long as you have access to Dentora and for a reasonable period afterward to comply with tax and legal obligations
• Transaction records: Retained for a minimum of 7 years for tax and accounting purposes
• Support correspondence: Retained for up to 3 years after resolution
• Analytics data: Retained in aggregated or anonymized form

7. Cookies and Tracking Technologies

Our website may use the following types of cookies:

• Essential cookies: Necessary for the website to function properly (e.g., session management, security)
• Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
• Marketing cookies: Used to track visitors across websites to display relevant advertisements

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality. Most browsers allow you to refuse or delete cookies. Consult your browser's help section for instructions.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted to and from our website
• Secure payment processing through Whop (PCI-DSS Level 1 certified)
• Limited access to personal data on a need-to-know basis
• Regular security assessments and updates

While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

9. Your Rights Under GDPR (EEA/UK Residents)

If you are a resident of the European Economic Area, United Kingdom, or Switzerland, you have the following rights regarding your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete personal data
• Right to erasure ("right to be forgotten"): Request deletion of your personal data under certain circumstances
• Right to restrict processing: Request limitation of how we process your data
• Right to data portability: Request transfer of your data in a structured, commonly used, machine-readable format
• Right to object: Object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at support@smartmove.my. We will respond to your request within 30 days.

10. Your Rights Under CCPA (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with the following rights:

• Right to know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the categories of sources, the business purpose for collecting it, and the categories of third parties with whom we share it
• Right to delete: You have the right to request that we delete your personal information, subject to certain exceptions
• Right to opt-out of sale: We do not sell your personal information. If this changes, we will provide a "Do Not Sell My Personal Information" link
• Right to non-discrimination: We will not discriminate against you for exercising your CCPA rights

To exercise your CCPA rights, please contact us at support@smartmove.my. We will verify your identity before processing your request and respond within 45 days.

Categories of personal information collected in the past 12 months:

• Identifiers (name, email address, IP address)
• Commercial information (purchase history, transaction details)
• Internet or other electronic network activity (browsing history on our site, interactions with our website)

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.

For transfers from the EEA/UK, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission to ensure your data is protected.

12. Children's Privacy

Dentora is intended for use by dental professionals and business owners who are at least 18 years of age. We do not knowingly collect personal information from children under 16 (or 13 in the United States). If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party site you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may also notify you via email. We encourage you to review this Privacy Policy periodically.

15. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. There is currently no uniform standard for how companies should respond to DNT signals. We currently do not respond to DNT signals, but we will update this policy if a standard is established.

16. Contact Information

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your data is handled, please contact us:

For GDPR-related inquiries, you also have the right to lodge a complaint with your local data protection authority.